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Thank you all for the support. They said image quality issue! We both had our fingerprints professionally taken at a Sheriff's office, and they both looked fine.
 
kg_canada said:
Thank you all for the support. They said image quality issue! We both had our fingerprints professionally taken at a Sheriff's office, and they both looked fine.
so they didn't work?
 
2016istheyear said:
I called to see if the prints went thru, but I was told to call back in a WEEK!!
When did your credit card get charged? Call them in a day or two. You might get a nice customer care agent.
 
jairichi said:
When did your credit card get charged? Call them in a day or two. You might get a nice customer care agent.
it got charged yesterday morning, the guy was a bit aggressive when I called.
 
kg_canada said:
My fingerprints were approved(main applicant) but my wife's were rejected. Anyone knows if CIC would proceed until we receive hers or would they not (meaning we have to wait for hers until any progress happens)?
were your prints ink or live scan?
 
2016istheyear said:
it got charged yesterday morning, the guy was a bit aggressive when I called.
Sometime it happens. Call again and you might get a good customer care agent.
 
melbourne said:
opening! My credit card also got charged yesterday.

Hi melbourne,
Please share when was your documents received by FBI?
 
2016istheyear said:
I called to see if the prints went thru, but I was told to call back in a WEEK!!

I called today, the lady said they are still processing April 1st, and credit card got charged means just open the application, so she suggested to call back on next Monday :(
 
roserope said:
I called today, the lady said they are still processing April 1st, and credit card got charged means just open the application, so she suggested to call back on next Monday :(
yea I was told the same thing, I guess we gotta wait .