So I have an update, my husband's prints went through contrary to what the guy I spoke to told me. We received his prints in the mail. I sent an email this morning, appealing for an expedited processing of my prints the was delivered on March 7. Not sure if it will be granted but I will so happy if it is. This is the 3rd time now...so frustrating. Our FBI timeline is below:
Application delivered: December 10 2015
CC charged: March 22 2016
Date of report: March 23 2016
Mailed out: March 25 2016
Received: March 28 2016 (Houston, Texas...pretty fast, considering it was Easter)