Re: Decision Made in September & November 2011 is an Error
Dear forum members, I have a reply for a CSQ from CHC New Delhi received by the consultant company through which I have applied. This query was regarding Decision Made status inserted in E-CAS on 21st/22nd November 2011.
This is not the actual reply received but I have typed if for my friends (Please excuse me for typing errors) since I just have the hard copy of the letter. Although this is a clear & soothing reply for people like me who are going through mental trauma of Dual Status with no vivid update on the status of our applications.
Dear Sir/Madam,
This is in response to your recent email enquiry to the Immigration Section of the High Commission of Canada in New Delhi.
No decision has been taken on your application.
We are aware of a system error that has resulted in E-Status/E-CAS incorrectly showing that a decision has been made when no decision has been taken on the application. This system error appears to affect a significant number of applications and we are attempting to resolve the problem.
As soon as an action is required on your part or a decision is made by our office, we will contact you using the contact information you have provided on your application.
If there has been a change of your marital status, family configuration or address, you may update your application, but we request that you send a signed request by scanned e-mail attachment (see our contact information below).
Please provide the following information in all correspondence with our office :
- the subject of your message
- applicant's full name (SURNAME, Given names)
- date of birth (dd/mm/yyyy)
- country of citizenship
- file number [letter followed by a nine-digit number]
- telephone number, including area code
- fax number, including area code
- mailing address
- email address (if you wish us to correspond with you by email)
If you are making an enquiry on behalf of a friend or relative, please note the Canadian Privacy Act prohibits the disclosure of personal information from our files without the written consent of the person concerned. Information may only be disclosed to a Canadian Citizen or permanent resident specifically named by that person, or to an authorized representative. See http://www.cic.gc.ca/english/information/representative/index.asp for further details.
We thank you for your patience and for keeping your correspondence to a minimum to help us serve you better.
We trust that this information will be of assistance.
Immigration Section-7
High Commission of Canada
PO Box 5209
7/8 Shantipath, Chanakyapuri
New Delhi, India 110021
Fax Number: 4178-2031
Websites/ Sites web: www.india.gc.ca
www.cic.gc.ca
www.vfs-canada.co.in