You have to be very specific, they start by saying background check in progress and then you should follow up by asking status of info sharing, criminality etc. I think they are trained to use simple terms to not confuse the applicant by using the exact terminology.interesting that they gave you that much detain and for me the just said background is in progress did you ask some thing specific or the person was just nice enough? also how long did it take you to get GCMS notes?
For GCMS notes, it took 27 days for me.