I was really frustrated because my application was not moving at all for almost 8 months, security was not started so in Dec 2020 I wrote an emotional message in the web form, and I got a reply after a month that my medical has expired and they asked me to contact again once the medical is completed again. So I went for the medical again 10 days back and it was uploaded on my profile 3 days back and today when I called they were reluctant to give me a timeline initially as they usually do but when I again requested them to give me any idea about the timeline, the agent told me to expect the golden mail by the end of this month.
I use the TextNow app only, when you choose your number, you have to choose a Canadian number. I chose a number that starts with 647I totally get the frustration. There has been no movement on my file too. I got my GCMS exactly after 90 days and I see my medical is extended to April end. Hope they send out PPR by end of the month. What did you use to call them? When I use TextNow it only rings and no one answers.