Have your medicals expired?
Yes,
We were family of 3, did our medicals on Oct 18, 2019.
Oct, 2020 (mid) - child is born
Oct, 2020 (end) - Sent the request to add the newborn child
November 17, 2020 - request for child's documents to be uploaded was generated in the online application.
November -17, 2020 - update in the profile which said medicals passed on Nov 17, 2020,
December 13, 2020 - uploaded the additional required docs (including the updated POF using webform)
December 14, 2020 - Had a newborn child added to the application. Medicals for her were requested on the same day.
December 22, 2020 - Medical report request for myself and the other child, but not for my spouse.
Overall, I have 3 medical request letters in my profile but nothing for my wife.
I have sent an inquiry through the webform. I assume they will get back to me after the holidays.
Just thought you might have an idea what's going on.