i.imgur.com/wG8m1aE.jpgv2014 said:I think that each applicant should call and ask about their application..
i.imgur.com/wG8m1aE.jpgv2014 said:I think that each applicant should call and ask about their application..
Hi I tried to call this number from viber and hangout but free call is not available. So I think this number is not viber or hangout included.v2014 said:Follow these steps (they are from an applicant called managersonline on this thread)
Follow the below procedure to call CIC call centre
1. Download Google Hangouts (optional) on your phone if it has an android or an apple OS.
2. Dial CIC (+16139444000). It costs nothing if you are done with option 1.
3. Navigate through IVR (1, 1, 1, 1, 1, 3, 1).
4. IVR will ask your application id. Don't wait for it to ask for 3 times before it routes you forward, just press # and it will instantly ask for your year of birth in 'YYYY'. Put the year of your birth.
5. IVR will tell you the waiting period before your call can be answered by an agent. Or if the call traffic is too high, it will ask you to call again later.
6. As soon as you get to the agent, just ask for the status of your application. Agent will ask for your last name, first name and date of birth. Finally ask your UCI# which you will get only once you are charged.
If you get quick with the IVR, you can reach the waiting period (point# 5 above) within 2 minutes otherwise it may take around 6 to 7 mins before you are asked to wait for an agent
Do you have magicjack? It ia a free call application to us and canada, i use it all the time to call cic.. i have it on my tablet.. And you can have it on mobile also..abuali69 said:Hi I tried to call this number from viber and hangout but free call is not available. So I think this number is not viber or hangout included.
krisvasanthkumar said:U need to wait till u hear from your VO which will take around 30days from ur per date. They will ask u to submit ur latest details including ur PCC and u will hav a months time
Good luck
psicolala said:That is one of my friends who also sent his app from madrid. From the dhl tracking page says delivered on 30. So lets hope we start seeing more charging done!!
This is strange, because they normally give one or two days interval before they try again if the first attempt fail. Please continue to call to get update because if it is true that they try three times, after third attempt they might return your applicationiamjay said:
hello dear seniors. I really need help!
here is my timeline
app received date : dec 29, 2014
mode: CC
NOC: 3233
I called cic 3 times and they all gave me the same info that they attempted 3 times to charge my app last mar 12 but it failed. Thereafter, i immediately called my bank and asked for explanation why the charging did not went through. The bank denied that there were no attempts from CIC to charge my card.
I called again CIC to asked help about this issue. I reiterated that the card details that I gave are correct. I asked if I can give them another card but he replied that I should email CIC directly. I just wonder, they respond messages in email as long as 1 month and by that time my app will already by returned to me.
Please, I really need suggestions to what should I do. This is very critical at this point. I am begging for your knowledge about this one.
Thank you
I tried this morning (canadian time) 3 times but failed. The system said they are experiencing a high vol of call and can't answer mev2014 said:Follow these steps (they are from an applicant called managersonline on this thread)
Follow the below procedure to call CIC call centre
1. Download Google Hangouts (optional) on your phone if it has an android or an apple OS.
2. Dial CIC (+16139444000). It costs nothing if you are done with option 1.
3. Navigate through IVR (1, 1, 1, 1, 1, 3, 1).
4. IVR will ask your application id. Don't wait for it to ask for 3 times before it routes you forward, just press # and it will instantly ask for your year of birth in 'YYYY'. Put the year of your birth.
5. IVR will tell you the waiting period before your call can be answered by an agent. Or if the call traffic is too high, it will ask you to call again later.
6. As soon as you get to the agent, just ask for the status of your application. Agent will ask for your last name, first name and date of birth. Finally ask your UCI# which you will get only once you are charged.
If you get quick with the IVR, you can reach the waiting period (point# 5 above) within 2 minutes otherwise it may take around 6 to 7 mins before you are asked to wait for an agent
v2014 said:Great news,
I am also 29/12 applicant my bank told me that dd was encashed but refused to say when..
I have my file number as well but i dont see anything on ECas..
Yes sure they are getting a lot of calls, you need to keep trying until your call is directed to the ageNt it takes a lot of patience.. One time I had to try for one hour until it worked..hoaloaken114 said:I tried this morning (canadian time) 3 times but failed. The system said they are experiencing a high vol of call and can't answer me
Stonehearted, do you have your file number?stone hearted said:Hey dude dnt worry it would be same or probably before my case. Well lets keep faith in God and wish that we get PER soon. Lets be in touch and apprise each other if any has any progress in the case. Further, i wish that 30th and 31st charging also get start from today...All the best for them