Just to avoid any further delays you may pay additional fees and resubmit it again and explain the situation in the cover note along with previous receipt of Canada post submission. This way CIC will accept your application and if they find that you had a genuine reason, they might refund you the additional fee that you have paid.gags2015 said:I called CIC call centre twice and spoke to 2 different agents one of them asked to submit the application package back as it is with proof of Canada post delivery. other agents said to submit new application with new fees. Both of them cannot provide assurance, This looks confusing?