Just letting people know that we are in a similar situation as some others who haven't heard back, but applied in late November/ early December.
I'm the sponsor, and we are living in New Zealand at the moment (she's slovak though).
I've tried phoning the call centre (the 888 number) via skype, and it didn't work, then I tried with the 1 - 613-944-4000 number, which worked at first, but once it tried to connect me to the call centre, it said that I could not be connected from my current location.
Has anyone had success contacting the call centre from outside of canada?
Thanks