My wife and I did not receive a receipt by email when we paid, we printed out the one on screen. Reading over the checklist now, it may appear we didn't send "copy 2". If we didn't get an email, is there some way we can find this?
Are you 100% sure you paid in full?Jeff said:Hmm ok...I'll have to check out the receipt when I go to work Monday. Just wondering why they sent a RPRF request when it's already paid in full.
Yeah, I read that. I thought I remembered, after paying, being presented with two items: 1) the transaction receipt (this was NOT the official receipt), and 2) a link or something to the official receipt, which would have been a PDF file. (It's been several months, so my memory of this could be skewed.) This PDF is what is also emailed to you. So I assumed, wrongly, that you had the official receipt even if you didn't get the email copy afterwards.Jeff said:That's the thing, we didn't get sent a copy by email with bar codes or a dotted line. We printed what was on the screen. That's it.