April 28th: COPR in tracker
May 30th: Called IRCC after a month of nothing, IRCC agent just told us to keep waiting
June 3rd: Forcibly emailed the landing team following direction from a fellow forum member
June 5th: Portal invite, declared presence and uploaded photo, ECOPR still not available.
June 19th: Called IRCC again, agent confirms everything within app is completed, mentioned we should've
received COPR over a month earlier, sends an email marked urgent to Mississauga VO. Was told to call at the end of the week if nothing is received
June 23rd : Called IRCC again as nothing is received, agent confirms again everything is marked as completed, mentioning again that it's strange we don't have our documents yet, as if someone in VO forgot to progress the application after finishing it.
June 26th: No updates, emailed local MP, MP confirms they made an appointment with VO regarding my app for early next week.
June 29th: MP replies, notes that IRCC mentioned "Outstanding balance on the file" (First time this has ever been mentioned). Checking on our receipts and the fees page listed, all payments have been made. Made a call to IRCC requesting a call back does not seem we will get a call back before they close today.
June 30th: Called IRCC, they mentioned the outstanding balance was an 85$ biometrics fee, getting this looked into promptly and will update further. Biometrics was sent out and paid in biometric office a while ago, and this fee was never mentioned prior so not sure. (We had to call 4 times, and they gave no straight answers on the fee, 2 agents said there was nothing owing, one agent mentioned PR fee, and one spent nearly 40 minutes digging and confirmed it was an 80$ balance, however had no insight as to what it was for)
July 7 - Contacted MP again, no letter received for the aforementioned fee yet. MP requests copy of the receipt and confirmed an appointment for following week with IRCC
July 10 - MP Contacted me again, confirmed his contact in IRCC has verified the payment; as well as confirmed that my fiancee is officially approved and there is no work left to be done on the file. No ETA on CoPR or anything was given.
July 12 - IRCC sends us a portal invite requesting all of the information we have already submitted to obtain the portal invite the first time. Replied with the same information as last time, and waiting again.
NEW UPDATE
July 17 - Called IRCC as no response to the email invite has been received. IRCC agent laughed when we said we should've received our CoPR by now, and stated the portal was only created on July 12. We noted that we have had our photo uploaded a month ago, as well as declared our presence. The agent put us on hold for nearly 30 minutes, and said they could not see the aforementioned portal, but advised us to reply to the email again and mention that our portal has been created in hopes they will create a landing for us. Email was sent out regarding this. Called local MP again ,he noted that the process is basically automatic at our step, and to call every 2 - 3 days if nothing is received.
