here is my update
1.We received your application for Canadian citizenship (grant of citizenship) on February 6, 2012.
2.We sent you a letter acknowledging receipt of your application(s), and a study book called Discover Canada on February 6, 2012. Please consider delays in mail delivery before contacting us.
3.We started processing your application on November 1, 2012.
4.We sent you a letter on May 30, 2013. If you have not yet provided the information or the requested documents, please do so as soon as possible. Please wait until you receive the letter before sending us additional information, as the letter will outline all information that is required. Please consider delays in mail delivery before contacting us.
that last letter was request of fingerprinter, I havnt received frist then they sent it back again in july I took my fingerprinter sent it back same month july havnt heard anything from them since..... I am so unpatient now. also I frist applied back july/2011 but they sent the whole application back nd I had to sent it twice again so he didn't count almost 6 month that my application was being sent back nd forth.