I attended citizenship ceremony on 4th Feb 2022 with Montreal IRCC office (my location is Vancouver). I had requested the agent during ceremony to send the certificate soon as I have booked flight tickets for March 7. Also, I sent remainder email and web form for early dispatch of certificate. Had called the IRCC helpdesk number too, got a generic reply from call center agent that due to pandemic bla bla.. Still my status in portal is - in progress. Bit worried as to what IRCC is doing. Horrible experience with them, no replies to mail, web form, call etc. Their processing times are the worst
. They are so inefficient and cannot prioritize on request too inspite of taking $600+ application fee and unreal amounts of time