+1(514) 937-9445 or Toll-free (Canada & US) +1 (888) 947-9445

CIC Phone Number

Slm1003

Star Member
Oct 31, 2017
147
56
Oh wow...congrats!! I'll definitely try and give them a call on Monday then! My AOR was November 4th and I passed Medical on the 16th.
I called and they told me that eligibility was passed and the officer is currently working on my background check! The person I spoke with said everything is going as expected and moving along. Fingers crossed I hear good news soon, and I hope you do too!
 

wickerman

Hero Member
Jun 20, 2017
320
145
I called and they told me that eligibility was passed and the officer is currently working on my background check! The person I spoke with said everything is going as expected and moving along. Fingers crossed I hear good news soon, and I hope you do too!
You will get the PPR soon if you can go by anything that I have seen lately. Your status will change to IP2 today and you will get PPR tomorrow. Thats how it worked for me and a few other guys. All the best!
 

Slm1003

Star Member
Oct 31, 2017
147
56
You will get the PPR soon if you can go by anything that I have seen lately. Your status will change to IP2 today and you will get PPR tomorrow. Thats how it worked for me and a few other guys. All the best!
Oh goodness, I sure hope so. Thank you for the well wishes!!! :)
 

Slm1003

Star Member
Oct 31, 2017
147
56
What is the status on your file now? You already got PPR?
Not yet :( they needed another scan of my husband’s FBI PCC and then another because of the watermark. :( hoping for good news soon! But calling did get my application moving. :)
 

kynno

Star Member
Feb 8, 2017
116
30
USA
NOC Code......
6211
Not yet :( they needed another scan of my husband’s FBI PCC and then another because of the watermark. :( hoping for good news soon! But calling did get my application moving. :)
I had planned to call a couple of weeks ago but then before I got around to do it, they sent me a request for another PCC which I uploaded later than same week. There hasn't bee any more actions on my account since. I'm considering calling just to perhaps nudge things a little
 

Slm1003

Star Member
Oct 31, 2017
147
56
Apparently it can take up to 10 business days for them to acknowledge any additional documents uploaded, which I just found out today. But if it’s been past that, definitely a good idea to call.
 

kynno

Star Member
Feb 8, 2017
116
30
USA
NOC Code......
6211
Apparently it can take up to 10 business days for them to acknowledge any additional documents uploaded, which I just found out today. But if it’s been past that, definitely a good idea to call.
Did you call the 613#? I've been trying it since 6:30am CST and it's not going through. I keep getting this message after making it the 3rd option "the toll free number you've dialed is not available for your area". I've tried it on Google voice, hangout dialer even Skype.
 

Slm1003

Star Member
Oct 31, 2017
147
56
Did you call the 613#? I've been trying it since 6:30am CST and it's not going through. I keep getting this message after making it the 3rd option "the toll free number you've dialed is not available for your area". I've tried it on Google voice, hangout dialer even Skype.
I’ve been calling 613-944-4000 from google hangout app. I usually call around 8am EST to reach a person, so right when they open. Otherwise it tells me the queue is too long and they can’t connect me. Haven’t run in to any issues with not being able to call though, sorry! Good luck.
 

StevieFray

Hero Member
Jan 26, 2015
462
375
Nomination.....
17-07-2017
Passport Req..
15-01-2018
I’ve been calling 613-944-4000 from google hangout app. I usually call around 8am EST to reach a person, so right when they open. Otherwise it tells me the queue is too long and they can’t connect me. Haven’t run in to any issues with not being able to call though, sorry! Good luck.
:D Not to be rude but even earlier is maxed out especially when everyone will do what is seen on this forum post. Your best bet is to start early and at regular intervals throughout the day, make an attempt, if you don't get through.
 
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kynno

Star Member
Feb 8, 2017
116
30
USA
NOC Code......
6211
Well at least it sounds like you made it to the point where it tells you that the volume is too much and you have to call back at another time. For me, it wouldn't even get pass transferring the call because of that whole "toll free number not available in the area" message. That being said, I've used another method and have through but was not able to get an agent because of volume...so I'm planning to try early tomorrow morning!
 

Slm1003

Star Member
Oct 31, 2017
147
56
:D Not to be rude but even earlier is maxed out especially when everyone will do what is seen on this forum post. Your best bet is to start early and at regular intervals throughout the day, make an attempt, if you don't get through.
Not rude at all :) I must just have been lucky to get through when I did.
 

Slm1003

Star Member
Oct 31, 2017
147
56
Well at least it sounds like you made it to the point where it tells you that the volume is too much and you have to call back at another time. For me, it wouldn't even get pass transferring the call because of that whole "toll free number not available in the area" message. That being said, I've used another method and have through but was not able to get an agent because of volume...so I'm planning to try early tomorrow morning!
Glad you at least got to that point. Good luck calling! As steviefray said, keep trying throughout the day. You never know!