I feel so sorry for you, Charlize.
I do know the internal procedures of mail management at a govt office. For a high volume processing centre like CPC-M, it is definitely not a good idea to send multiple packages and expect them to bundle them for you. They would put them into a pile and would not care who sent it or whether there would be additional packages from the same person even though they received them at the same time.
This is truly unfortunate and I hope you get passed it and assemble your new application as soon as possible.
I do know the internal procedures of mail management at a govt office. For a high volume processing centre like CPC-M, it is definitely not a good idea to send multiple packages and expect them to bundle them for you. They would put them into a pile and would not care who sent it or whether there would be additional packages from the same person even though they received them at the same time.
This is truly unfortunate and I hope you get passed it and assemble your new application as soon as possible.