I double checked every information is right but still does not work. The number that starts with F0000etc... I know how to use it. Client Id number works but not for the file numberi.Solo said:I am not sure what do you mean by AOR # But if you are using UCI or File number than please follow the following direction. First see if you are entering information correctly. If nothing works than you need to contact CHC-I. Same thing happened to me and nothing was working. Something was wrong on their end. And than they fixed the problem and than I was able to log ont he E-case. It was very frustrating. Good Luck.
If you are using UCI #
Identification Type...................Select Clinent ID number in Dorp down menue
Identification Number............. (Enter your 8 digit UCI number here )
Surname .............................. Enter SPONSOR's Last/Family Name
Date of Birth..........................Enter SPONSOR's date of birth
Place of Birth.........................Enter SPONSOR's place of birth
If you are using File NUmber
Identification Type...................Select Immigration File Number in Dorp down menue
Identification Number............. (Enter your 10 digit File Number here..File #starts with F )
Surname .............................. Enter SPONSORED person's last/Family Name
Date of Birth..........................Enter SPONSORED person's date of birth
Place of Birth.........................Enter SPONSORED person's place of birth
Thankyou sooo much for replying. Do u also know what does approval status determined means?