Thank you for the advice. Do you happen to have their fax number?Godsperfectime said:Try to fax them buddy and follow up. But in our case they replied after a few days. I sent an email to cpc-ctd-ottawa on Oct 1 to change local visa office of my spouse and child coz they are in the philippines. And on Oct 5 they sent another ppr letter in my cic account for my dependents. Good luck. Hope u will get it asap.