Yep i get it....most people on this group is applying through CEC, so the majority of us are inland......
As far as i know, you send an email for your VO. They usually reply if you are above the 06 months of processing time. Before that, they don`t reply, unless they need something from you or if you send an update to them.
You can request a WebForm....takes a few days for them to reply....but you can ask why you background have not started if you only have 58 days to go on your processing time, usually the reply is very generic and is pretty much the same as your account. Although, i know of people that got more update information than the CIC account.
Also, all the messages, replies and call to agent usually ends with the same message.
"IRCC is committed to reviewing most permanent resident applications submitted online within a 6-month time frame. Although the delay may vary, rest assured that we are making the necessary efforts to finalize your application within established processing times."
So while the 06 months of processing time are undergoing we don`t have a lot we can do. Just be patient, which is very hard.....this waiting is killing me..........