Hello,
So i decided to randomly check my application status and noticed message saying that i have been sent a correspondance on Jan 13th. Nothing was received in the mail. After contacting them through email (yes i actually got a response which i thought was a nice surprise) CPC-CTD-OTTAWA has said this :
On January 13, 2016 you were requested to provide a copy of an original police clearance certificate from Trinidad and Tobago.
Please follow the link provided to see additional details:
You have 30 days from the date of this email to provide us with the document. In case an extension is required, please provide us with the proof that you have applied to obtain the requested documents.
So i sent an email back asking where the heck do i send the certificate to and what else would be needed. There was an automated repsonse of directing all enquiries to the toll free number within canada or the case specific enquiries. I called the number today and got through to someone, as usual the guy on the line gave me generic inforamtion and in fact wrong information, saying that i needed to check myCIC account for messages and upload the document there. I checked and found absolutely nothing.
I'm running in circles here guys, i have the police report but no clue what to do with it now. PLEASE HELP!
....and thank you immesnsely in advance