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Hello to all! I've submitted online form to get an appointment for in-person application submission, however, I've got a confirmaion# right away mentioning that I'll be contacted within 2 business days but unfortunately 3 business days have been passed but I did not get any call yet! Multiples submission of the same inquiry has been discouraged, therefore, can anyone tell me what to do now? TIA
 
Hello to all! I've submitted online form to get an appointment for in-person application submission, however, I've got a confirmaion# right away mentioning that I'll be contacted within 2 business days but unfortunately 3 business days have been passed but I did not get any call yet! Multiples submission of the same inquiry has been discouraged, therefore, can anyone tell me what to do now? TIA
Same thing with me, I submitted online request for appointment, and it has been 7 days now and no call from them. I thinking of submitting again, as their 2 business days has elapsed.
 
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Maybe my experience will help:

I completed my Oath on November 3
Certificate was sent on November 5th
Certificate received on November 16th

I went to the passport office in Kitchener today (17 November 2021)
- I was there at 7:45 AM and the office opens at 8:30 AM
- People who had a scheduled appointment were sent in first at 8:30 AM
- I had to wait for less than 5 minutes before I was sent in (I was the first in line for the walk-ins)
- Info verification for passport process took less than 15 minutes
- I paid $20 extra for in person pick up
- I have been called back in 2 weeks on Dec 1 to pick up the passport
I want to thank you one more time! Your experience was a great guideline for me!

So, this is the story:
I received Certificates for my family and myself yesterday (Nov 18, 2021), whereas my oath was on Nov 12! So fast!
I drove this morning from Toronto to Kitchener and was there at 8:10am, approx. 10 people were in front of me, none with the appointment. I did not have it either. When they opened the office, I was the third in line for passport application. When my turn came, few more guys appeared to be with appointments and they were served first. The first clerk who checked the documents and gave me a number for another window took it 2-3 minutes to screen the docs. I waited for the next 5 minutes in the waiting area and approached the window. The person who took my application (one-by-one) was super kind and supportive! Indeed the best service ever. I have some plans to travel on Dec 10 (not confirmed yet) and I mentioned it on our applications. The clerk said the normal standard processing time will make the passports ready by Dec 3, therefore I don't need to apply for express / urgent. Moreover, someone was requesting the urgent pickup with travel plans late December and was rejected - the officials said there is no need and reason as they will still make it on time. So, save your money ;).
So, I applied for 3 passports, paid standard fee + pickup fee from their location. My in-person pickup date is December 3.
I left the passport office at 9:30am.

Thank you again! Good luck to all!
 
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Same thing with me, I submitted online request for appointment, and it has been 7 days now and no call from them. I thinking of submitting again, as their 2 business days has elapsed.
Depending where you are located, you should go for a walk in appointment. I did not wait for CIC agent to call me back. Go early in the mornig, atleast 45 minutes before they open and you will be able to get the passport done within 15-30 minutes
 
The agent that accepted my application told me the passport will be mailed out by 18th Nov. I will wait a day or so before calling
Okay plz share the date when u receive it…
 
Hello to all! I've submitted online form to get an appointment for in-person application submission, however, I've got a confirmaion# right away mentioning that I'll be contacted within 2 business days but unfortunately 3 business days have been passed but I did not get any call yet! Multiples submission of the same inquiry has been discouraged, therefore, can anyone tell me what to do now? TIA
They usually called from private number… in my case I received call late around 8 pm in two days I submitted the request…
 
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Okay plz share the date when u receive it…
Received the passports on 19th Nov. They were mailed out on 18th Nov as I was told.
 
Depending where you are located, you should go for a walk in appointment. I did not wait for CIC agent to call me back. Go early in the mornig, atleast 45 minutes before they open and you will be able to get the passport done within 15-30 minutes
Thanks, this is very helpful. I am in Mississauga, may dash down to Kitchener by next week.
 
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Hi, Do you know which offices in GTA accepting walk-in application? TIA
 
Anyone submitted an application at a Service Canada receiving agent on Nov 1 and any update yet?
 
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I can confirm only from my experience that Passport Canada Kitchener does. Address: 40 Weber St E, Kitchener, ON N2H 2L5
Thank you, any idea about St. Catharines? I'll have to go there from Scarborough, ON aswel. TC
 
Anyone submitted an application at a Service Canada receiving agent on Nov 1 and any update yet?
I am still waiting…
Applief in NOV4
 
Ok let us know when you've an update.
Is there any way we can check the update? I sent the passport enquiry but did not get anything back….