Hi All,
Just to let you know, as I said in my last post I went to my MP to seek help and they were able to get the status of my application. The update that I sent to CPP-O 3 time in the last 3 months was not reflected on the status my MP obtained (basically CPP-O was ignoring every email/fax I sent). My MP asked me to send them the update with the necessary documents and CC the MP's email. He then followed up my email to CPP-O asking them to confirm the receipt of my update. Only 2 days after sending the email, I received an email from CPP-O confirming the update. Amazing! Even though this does not imply anything related to the speed of processing my file, I am still relieved that they acknowledged the update I was trying to send them.
It seems that Ottawa reads emails but they don't do any action even if the emails/fax contain critical updates like changes to address or marital status. I am not sure why they are doing this, but this is not a good sign of how they are operating now. My suggestion is that if you have a critical update and Ottawa don't reply to you, then go and visit your local MP if you are in Canada and explain to them your situation. They might be able to help even if it was in a limited way.