Hi guys, I need your help please...
I'm a march 2011 applicant, medical in November 2011, they are processing my file since septembre 27th 2012, on novembre 9th 2012 they sent me an e-mail asking IF I have ever spent 6 months or more in the US I need to get them my file from the FBI, the thing is I never stayed there for 6 months the maximum that I spent is 4 months and 18 days, I sent them a letter with copies of my passeport and the stamps to explain my situation, they received the letter on novembre 19th according to Canada Post, I sent Faxes and E-mails since then and I still havent received a single respond from them, on the initial letter that they sent me they are saying if they don't get a respond by January 6th 2013 they may close my file.
I don't know what to do I tried to contact them in vain, should I order my file from the FBI anyway? Is there a way to contact the agent that holds my file?
Thanks