I emailed them around 10 days ago, and same thing here, no reply and not even automated response.
As for the question asked earlier:
My wife is a pure Canadian, she was born there and her parents were born there...etc
I am pure Lebanese, never been to Canada before, i applied 3 times for visitor visa and got rejected for same reasons as everyone else.
My wife came to Lebanon as a tourist and we met on the first day she arrived, we got married 1 month and a half later, i know i know, everyone tells us the same thing, we are crazy....but crazy in love
We have been married for 2 years and a half now, she visits me every 8 weeks for 4-6 weeks!