Cic agents are not to be pitied, and they are not '' white as snow '' (I translated the proverb word by word from French, I don't know if it is said in English? ...It does that mean they have nothing to reproach themselves with?), there have been precedents or cases of systemic discriminatory and racist practices have been documented... One example among many others:
https://newcanadianmedia.ca/racism-bias-plaguing-canadas-immigration-processing-system/
https://www.immigration.ca/canada-admits-racism-in-its-immigration-system-vows-to-do-better-by-african-international-students/
https://ici.radio-canada.ca/nouvelle/1925267/racisme-immigration-canada-etudiants-etrangers-gouvernement
Not to mention, of course, the huge backlog they created by abusing the code 699, to take advantage of holidays with sales, at the expense of honest workers and tax payers, on the pretext of covid... ( Citizenship ceremonies in person are still not restarted on this date!!!!).
They are not blameless people with high values, not at all.
Ultimately, CIC officers are human like any other, and can make mistakes... And can even be subject to administrative corrective measures after investigation if a failure is detected, reprimand by the hierarchy, and even dismissal if a fault serious ... Not to mention that an agent can be rectified by name by a judge of the federal court, and that this judge annuls the decision of an agent, and refers the case for examination by a differently constituted panel (which means say = other agent).
My modest opinion is that we must take on peoples like the French, for example, who culturally are very grumbling, and complain and revolt constantly.
There are no second-class Canadians.
I encourage people who have received behaviors or services that lack quality, politeness, and dignity towards them, like the story described by our friend
@Kiva667 , do not keep quiet, and report the incidents with the most details. ... To the local press, even the state press, which is very receptive to this kind of subject (CBC, and Radio-Canada for the French-speaking sanction ... There are specific forms to tell them a story ) .
It is a scandal that an embassy of OUR COUNTRY serves us differently because we are naturalized Canadians, or of ethnic origin other than Caucasian... We must denounce this as much as possible so that the racist agents think twice before making the same thing !
Canada is a civilized and democratic country, not an African or Eastern European banana republic: Diplomats and consular agents are at our service, with our tax money: They must provide us with services, and even consular protection in the event of a problem abroad!
, Piotr.