It seems as though you were given correct information about your child not being able to pass on citizenship if their children were born abroad as well. Not sure why that is an issue. This is an argument for having children in Canada versus abroad if the mother has status already in Canada. Many are unaware of this requirement which is likely why the embassy informs Candians having children abroad. There are people who go to apply for their child’s Canadian citizenship only to discover that they don’t qualify. It is not something that the general public is aware of. Having to show your birth certificate is standard procedure for everyone. You can’t determine someone’s citizenship without seeing their documentation. It does take quite some time to get citizenship for children born abroad. A $75 fee doesn’t come close to covering the costs involved so not sure if you can complain about service like it is a restaurant. There are lots of people who have not had the best experience with IRCC immigration staff but the employees have to follow certain procedures like asking for documentation for most applications. The employees also endure a lot of abuse on a daily basis and are just doing their jobs and many things are out of their control.
Cic agents are not to be pitied, and they are not '' white as snow '' (I translated the proverb word by word from French, I don't know if it is said in English? ...It does that mean they have nothing to reproach themselves with?), there have been precedents or cases of systemic discriminatory and racist practices have been documented... One example among many others:
https://newcanadianmedia.ca/racism-bias-plaguing-canadas-immigration-processing-system/
https://www.immigration.ca/canada-admits-racism-in-its-immigration-system-vows-to-do-better-by-african-international-students/
https://ici.radio-canada.ca/nouvelle/1925267/racisme-immigration-canada-etudiants-etrangers-gouvernement
Not to mention, of course, the huge backlog they created by abusing the code 699, to take advantage of holidays with sales, at the expense of honest workers and tax payers, on the pretext of covid... ( Citizenship ceremonies in person are still not restarted on this date!!!!).
They are not blameless people with high values, not at all.
Ultimately, CIC officers are human like any other, and can make mistakes... And can even be subject to administrative corrective measures after investigation if a failure is detected, reprimand by the hierarchy, and even dismissal if a fault serious ... Not to mention that an agent can be rectified by name by a judge of the federal court, and that this judge annuls the decision of an agent, and refers the case for examination by a differently constituted panel (which means say = other agent).
My modest opinion is that we must take on peoples like the French, for example, who culturally are very grumbling, and complain and revolt constantly.
There are no second-class Canadians.
I encourage people who have received behaviors or services that lack quality, politeness, and dignity towards them, like the story described by our friend
@Kiva667 , do not keep quiet, and report the incidents with the most details. ... To the local press, even the state press, which is very receptive to this kind of subject (CBC, and Radio-Canada for the French-speaking sanction ... There are specific forms to tell them a story ) .
It is a scandal that an embassy of OUR COUNTRY serves us differently because we are naturalized Canadians, or of ethnic origin other than Caucasian... We must denounce this as much as possible so that the racist agents think twice before making the same thing !
Canada is a civilized and democratic country, not an African or Eastern European banana republic: Diplomats and consular agents are at our service, with our tax money: They must provide us with services, and even consular protection in the event of a problem abroad!
, Piotr.
