Hey guys, need help/advice.
I just received a request for medical tests for my wife and 2 yr old daughter who are in India. The thing is, they got their medicals done upfront and uploaded on December 2nd, 2020. So they are still valid, why would they be asking for them again? Me and my elder daughter are here in Canada, we also had our medicals done upfront and uploaded them on August 20, 2020, when we submitted the application. Our medicals expired this august but were extended, displaying "September 3 Medicals completed". Do you think they got confused and asked for my wife younger daughter's medicals instead of mine and my elder daughter's?
I was thinking I should write a webform, informing that they already had their medicals done and upload their medical documents as proof? What should I do?