they're still working on transitioning to online tests...in his last interview, the immigration minister said that they were almost there, which he also said 4 months ago...85,000 are on the same boat...i would suggest following another 2 threads about the citizenship tests...It is "normal" since there are no tests anymore.
Many people contacted IRCC, used the press and social media, contacted their MP, protested in Toronto and Montreal last Saturday for nothing...
There is an active lawsuit between IRCC union and the government about returning to work...long story short IRCC employees don't want to get back to work but they still get fully paid...No one seems to care...only one MP in BC sent a letter to the immigration minister, and he hasn't responded yet.