vkkomputers said:
My status on Ecas is just being shown as 'Your documents were received on 15th August, 2012' thats it....nothing else....i think i should try calling the customer care to cross check the status....
Hi Vkkomputers,
Is that just your AOR or the sponsor approval? If it's sponsor approval, when did u get it? If it's been a good few weeks, I'd try to call the call centre. Usually after a bit of time it will update to say "medicals have been received." Mine didn't update to this until the day I got sponsor approval, which was 10 days after I received the AOR. The only reason I'm saying this is because I have a friend who is now 6 months into process and they're ready to finalize the application, however, the Ecas never said medicals received. Thinking that this is normal because ecas is unreliable, she never said anything, and now found out that her vo either lost or never received the medicals. She had to go through this big hassle of contacting the vo, contacting Ottawa where the medicals are processed, and contacting where her partner did the medical exam.... thankfully it got sorted out, however, I guess it could have been even more of a run around!
If after you receive sponsor approval (if u haven't already), then wait a couple weeks for ecas to update... if it still hasn't updated then there's no harm in calling the call centre to see if they have the medicals, or sending an email to your vo with the email they gave u in the sponsor approval letter...