Hey folks, my wife and I both submitted Citizenship application online SEPARATELY in late April. I received my AOR on May 5th, although no further update ever since. But my wife still hasn't received her AOR. She contacted IRCC via webform and just got a super generic response today,
Code:
We have verified the information you provided and want to thank you for your patience and understanding regarding the delay in answering your enquiry.
We would like to confirm that the information found in your online account is the most up-to-date, so no additional information can be provided by the Client Support Centre agents.
For this reason we invite you to continue to check your application status online. If you have outstanding questions, you may visit the contact us page and select the appropriate option for your enquiry
What confuses us is that IRCC mentioned "online account" but she does not have an online account in the new Citizenship tracker (
Citizenship Application Status) since she has no AOR or application number. Does this reply mean her application has been accepted and is being processed?
Is anyone experience the same issue here? Any advice on what we can do next?
Thanks