It was relayed to me by the MP office.They receive lots of requests for Citizenship inquiry and the CIC is blaming COVID. I know someone in the forum requested corporate records from IRCC and below is the link (353 pages).
https://drive.google.com/file/d/1uLTJFxlUwXj3YHpXrcvMITBf9YbLbF6s/view
Key Points:
Citizenship Grant Processing Time in months (End to End) at Hamilton IRCC between January 1, 2020 to December 31, 2020 (Only Granted applications):
Streamlined:
15 months
Routine:
17 months
Complex:
19 months
Total:
18 months
% Process in 12 months:
18% (lowest among all other IRCC offices across Canada)
As of December 31, 2020, Hamilton has an inventory of
8245 applications.
Inventory by age:
0-4 months:
509
5-8 months:
1243
9-12 months:
1587
13-18 months:
2958
19-24 months:
1667
25-36 months:
222
37-48 months:
44
49-60 months:
3
61+ months:
12
Between April 1, 2020 to December 31, 2020, they completed
422 ceremonies (Citizenship, Hearing and Ceremony events).
Wait times from Decision to Ceremony:
FY2019/2020:
3.3 months
October to December 2020:
8.5 months
I hope this is helpful!