Congratualtions!!Update from me....... called IRCC today and they said my application was approved they day I received the ghost update which was on 11//20/2018. So Montreal CIO has maintained their style ......... ghost update => immediate IP2 => PPR.
Regarding PPR email, the agent said they have sent me a physical PPR mail (not email) and that's why my additional document request status on my profile is: "We need additional documents to continue processing your application. We will send you a message with more details" .
when I asked why physical mail and not email, she put put me on hold and then said there is nothing they can do about it since the agent dealing with my case has chosen to communicate with me this way.
Why physical PPR mail?
Did you apply online or paper application?