I made an online application for TRV (visitor's visa) with India as the processing country. I received a message at My CIC asking for the passport. But in the request letter, "Date", "UCI", and "Application no." fields are blank. When I submit my passport to the nearest VAC along with this passport request letter, how would the VAC know the letter date and my UCI/application numbers?
Has anyone faced this problem with their passport request letter? Is question@cic.gc.ca the only place to contact for CIC online application glitches?