Katy,katyspring said:so I in case I sent another set of documents that would be two entries for one person and that's against the rules.
Sorry about the trouble you are going through. May I suggest sending a photocopy of everything (BD/IELTS) along with an explanation letter to CIO.
Since there is a chance that your package has been delivered to CIO without being scanned, with your letter you will be making it clear that its is not a second entry. They should consider it along with your original application.
If they do not have your package, there is nothing any one can do.
If they indeed have the package, this way in my opinion, you will have little to lose and you will also be satisfied that you have done your best and you don't have to sit on your hands for next two months.
I would not consider this option, if I am planning to make another application. Otherwise, its worth a shot.
Good luck.