Did you include all current and expired passports? "Photocopies of the minor’s biographical page of all valid and expired Passport(s)/Travel documents for the five (5) years immediately before the date of application, or since the minor became a permanent resident if that date is more recent than five (5) years. "
What document did you submit exactly? You might have to photocopy the current passport twice. "
Photocopy of two (2) pieces of personal identification.
Both pieces of identification should show the minor’s name and date of birth, one of which must have a photo on it.
Examples include:
"
- school record;
- health insurance card;
- a passport page containing their photo and personal details;
- a hospital or immunization record, may be provided.
- Note: If there is information on both sides of the identification document, photocopy both sides.
Also, you can add an explanation letter to explain that you have submitted the documents as requested.
Yes he needs to do copy passport biographical pages twice because they required in two different sections. So one for each purpose.