You know you can wait until that "we are currently experiencing a high volume of calls" message is over and it directly takes you to the estimated time to connect call. I tried 3 times on 3 different days and i got connected 3 times in 10 minutes each time.valsanail said:How long did it take you to contact them? I have been calling like 20 times on the loop and getting the same "we are currently experiencing a high volume of calls"