Hi, I hope that you were told correct information and there is no basis to suggest otherwise, so remain positive.
Trends suggest that call agents do come out with an awful lot of cr@p! For instance the suggestion that people should be patient and wait until May 2017... what a load of baloney ! I am sure this applies to a small minority, but to offer this advice out generically is just comical.
Many instances of people being told to wait patiently for months, then they get PPR the next day or week. Utter garbage !