Anyone else unable to login to the tracker?
- Thread starter americanidiot
- Start date
Reset password also not seems to work:
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Incorrect or invalid information. Review and make sure it matches the information submitted on the Use of a Representative [IMM 5476] form or the Authority to Release Personal Information to a Designated Individual [IMM 5475] form. If you can’t create an account, it may be because your client’s application is not in our system yet.
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The system is really slow. They say they are sending a code to reset the password to my email. I've requested the code over 30 minutes ago. Still nothing from them.
Nope
Nope. The email is linked to my application, and it is in the system. I got the test invite delivered to this email address.
Yes, same here. Although my MP's office did call them that day so it could be that too but there's no ghost update.
Doesn't help. But now I am getting a message that there are "technical difficulties". I guess I will wait for them to debug the new tracker.
Ok managed to reset the password to use the "new" tracker.... which by the way looks to me exactly the same as the old one 
The "Updated 7 October" is there...but that doesn't mean anything specific to my application I'm sure it seems to be the date they updated the whole system
The "Updated 7 October" is there...but that doesn't mean anything specific to my application I'm sure it seems to be the date they updated the whole system
Come on man, don't be rude. They changed the font!
same update date for my parents, not sure what they did. I logged in yesterday and the updated date was Aug. 11, today it changed to Oct. 07
The tracker has been updated overnight. to regain access to your application you need to reset your password. have your UCI and application number handy
Mine was updated on 7th too. Shows they're waiting for information from me, but not received any email/post very odd. Nothing in spam.
I'm sure the tracker allowed you to download previous messages from them? Anyone know how to check?
I've been having trouble, like everyone else, trying to log on and and reset my password. it keeps telling me my information is wrong. I even tried creating a new account because I wasn't sure if that would work. Nothing. I'm sure I put everything in there properly, even pulled up my application to make sure I spelled everything the same (in case I misspelled anything on there, lol). I've a "complete" on my test in September and I'm just waiting on two other things. I know things take time but I need to do my daily checks for peace of mind! That being said, when is an acceptable amount of time to call if if keeps kicking me out? Really not psycho just frustrated.