Hi Yana, you rcved the letter in Sep, 2014, but now its Jan,2015. R u the sponsor or not ? I received the refusal letter on the 7th, Dec, and I requested HK visa office to send one to my husband ( he is the sponsor ) and asked for the appeal package, then HK visa office sent to him by email, at the same time, the paper one by ordinary mail was sent to his Canada address, but he is in China with me now, then we just go for appeal after downloading the appeal form, fill it in, print the refusal letter, and it was received by Vancouver Appeal Division Office on the 23rd, Dec. In one word, as long as the sponsor received the refusal letter, you could go for appeal, and if the sponsor hasnt rcved one, you could require visa office to send your sponsor one. I even heard some sponsor just go fill in the form and send it to appeal office as soon as he/she knows the PR application is refused. Good luck to all of us.