I agree with @Captain911, follow what others have done in your situation. Call & send the webform multiple times. Good luck!Yes i did that I am calling them from last three days. They do not have a answer. I sent them a web form as well. Because it is mentioned that if there is no account on the email then they will not send a verification code. But the ircc said they can see an account on my email. I think it is a technical error. I hope they will reply me on Monday.