Thank youuu for your advice it worked!!!Yes, they are. Hung off and call again and again. Finally, you can hear "you will be transferred to an available agent." after then, you need to wail for 30 to 50 mins to connect to the human agent.
I had called them since 7:55 this morning. I think It takes time more in the afternoon.
after 51 sec when connected, and hit 2, and wait for starting next message and hit 1-3-0.
Just taked to ircc after 20 tries
One and half hour wait
Agent was good but she said same thing like the other agent i talked to a month ago
That there is no update we will contact you with final decision
So i guess I just have to wait more
Just for reference- i applied under International grad at 12:40 est
Aor - aug 18
Adr- aug 25
No update after that nothing!!!!
Thank you though it was very helpful that 2-1-3-0 thing thanks