I sent both pdf and doc files in response to the document request from CIC.CharisseyB said:Hey guys, I have received an email last Tuesday asking me to send additional documents which I am trying to do and they keep emailing me with this:
Dear Sir/Madam,
Please note that we can only accept unzipped PDF, JPG or .doc files that are attached to an email, totaling less than 5 MB.
Please reduce the size of all your files and resend your documents so they meet these standards.
Regards,
HT14193
Citizenship and Immigration Canada | Citoyenneté et Immigration Canada
Government of Canada | Gouvernement du Canada
www.cic.gc.ca
How did you guys send the email for additional documents? It keeps rejecting on mme and I feel like they're wasting time when they kee on sending it back to me!>=(
This might be stating the obvious but how what format of files are you sending them and how big are they?