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yes, that is not what has me frustrated. i am nowhere near being considered 'delayed' right now, seeing as i am only 5 months into the 28 month average processing time for my Visa Office. my frustration has nothing to do with the length of time. it has to do with having ECAS changed to DM for...

since i make a living being on that end of the phone (which, by the way, i wouldn't be able to do if i lost my temper at my callers ;) ), i am always extra nice to customer service reps, whether or not they are able to answer my questions. i know what it's like when people call and want to...

oh Andrew, you should know CIC is never that easy.. ??? i woke up this morning and checked ECAS to see if they had updated to say they'd sent out COPR (patience is not my strong suit hahah).... and my Decision Made has been changed back to In Process. i don't know whether to laugh or cry...

good luck!! :)

got it :)

ah, i think you'd have been fine anyway, since we are dealing with different Visa Offices :) and yes, i got the fees paid and receipt sent in - thanks for the offer of help!

no, but please don't jinx me! hahaha no, i had called them to ask how to pay it, the agent didn't know, so he sent me an email with what he said would be instructions on how to pay it - but he sent me the wrong email, he sent an email that had instructions on how to get a refund for the fees...

i promise i just need a vent right now and then i'll be okay :) but you hit the nail right on the head, and it's exactly my point: why are we spending money to have call center agents who don't have access to much more information than we do? what a waste of resources. either don't bother...

right?! i work for Crime Stoppers and can tell someone in my sleep when and why the program was created, exactly why we ask each question we ask, how the system works to keep callers anonymous but still get them the reward, how the reward amount is determined, and what will happen to the...

thanks for the advice :) our application isn't at the point in the processing timeline where contacting our MP is a viable option yet.

each time i've called, the agents have either directed me to their website (as if i chose to wait on hold for 15 minutes to ask them something i didn't check the website for first ::) ) or have sent me 'useful emails'. i say that sarcastically. when i called to ask them about paying RPRF...

i want a job working at the CIC call center. i want a job where i get paid decent money to do absolutely nothing, answer absolutely no questions, and know absolutely nothing about the service and system i am paid to explain. every call i've made to CIC has been upwards of 20 minutes, and i...

Yomaben, i'm just taking a look at your line on the spreadsheet - do you know why you had a request for a new medical in July and then again in Sept? if it was because of a medical issue or because you didn't submit one in July for whatever reason, no need to explain :) but i'm just curious...

yay!!!!!!!!!!!!!!!!!! congratulations!!!

thank you! doesn't sound like sour grapes - sounds like you've paid a lot of money and have your life on hold, and see that the office is not handling the applications in a fair manner. you're more than entitled to be frustrated about it.

Aquakitty, my husband actually had two medicals done - the first was at the end of October 2014 when we planned to apply inland, and the second at the beginning of April 2015 when we decided to apply outland. we did the second medical voluntarily because we were already so far into the validity...

even when the application was so close to the end of processing?

we were asked to provide information about where the applicant has lived/travelled and any illnesses since his first medical. we emailed the information in and received DM 2 days later, without being notified how long the medical has been extended for. for others who have had similar...

call them to find out what they suggest.

thanks, guys! hoping yours go yellow soon!!