hi Knight,
I also send the doc to CIO on Nov 3 2009, (recieved by CIO NS on Nov (lucky or :) :) :) unlucky 13 , 2009).
I added the ID (FSW-Centralized-Intake-Office @ cic.gc.ca) at my contact list so that any mail from this id does not go to the spam (am I right ro wrong !!!)
However till now...