not sure about the first one cant recall and don't hv a copy of my forms with me right nw. Bt i guess u need to mention total years.
answer to,second question is -- ur vry first entry.
efforts to resolve the whole matter and visa processing at NDVO - is being done at a snail's pace -- butv shud b thankful at least they r moving bit forward each day.
that's how they work -- take ages - lol. And now since they r on strike they are kinda hardly working. So v need to b patient n keep waiting - happily. :)