Still waiting for my daughter's too. Mailed Prairies, they said they don't have the file with them and gave me another email. Mailed to that email and they said the card went to Production and it's in third party hands now so they can't do anything. So I mailed them again asked if I could contact the third party
Then they came back with the standard reply of "Application in process blah blah blah". So I guess that's the end of my pushing them for awhile, will just wait and see
Hope you get yours soon!