A month ago I filed a complaint to the Prime minister. Today I received this email. Not sure if this speeds up things on my application. Atleast someone had a look at my status.
Dear XXXXXXXXX:
The Office of the Prime Minister has kindly forwarded to the Honourable Marco E.L. Mendicino, Minister of Immigration, Refugees and Citizenship, a copy of your correspondence of August 6, 2021, regarding your application for permanent residence. I have been asked to respond to your concerns.
I appreciate you sharing the circumstances that prompted you to write. Immigration, Refugees and Citizenship Canada (IRCC) realizes that those who have submitted their applications look forward to a decision being rendered within a reasonable waiting period after applying. Every effort is made to manage all applications in the most efficient and effective way. However, the many steps involved in processing an application, coupled with the volume of applications, sometimes make it difficult to conclude cases in as timely a manner as the Department or the client would like.
IRCC continues to accept and process applications throughout the pandemic, notwithstanding that its operational capacity remains limited both domestically and abroad. The Department continues to shift its limited resources to focus on priorities, increase digitization of applications to allow for more remote processing, streamline processes where possible, and resume in-person operations, while respecting public health and safety guidelines. As you know, the Department is prioritizing processing for vulnerable people, those seeking to reunite with their immediate and extended family members in Canada, and those in essential services.
IRCC conducts background checks by working together with partner agencies, such as the Royal Canadian Mounted Police, the Canadian Security Intelligence Service, the Canada Border Services Agency, medical authorities, and agencies of foreign governments. Background screening processes are non-discriminatory and universal in their application. Any delays that may occur as IRCC’s partner agencies conduct the background checks are something over which the Department has no control.
Departmental records confirm that your application is actively being processed at the Case Processing Centre in Ottawa. Currently, statutory background checks are in progress with government partner agencies. While I cannot give you a timeframe for the completion of this application, please be assured that you will be contacted if additional information or documentation is required, and once a final decision has been made.
In the context of the novel coronavirus disease (COVID-19), IRCC is closely monitoring COVID-19 and its impacts on people and operations. While IRCC continues to process all existing and new applications during this difficult time, the Department is currently unable to process applications normally or provide accurate
processing times. IRCC applicants are encouraged to visit the
How the coronavirus disease (COVID-19) is affecting immigration, refugees, citizenship and passport services web page for up-to-date information related to their application, and they can also check their
application status online.
Should an applicant have any additional information or documentation that they wish to provide to IRCC in support of their application, including requests for expedited processing, such information should be directed to
the processing office, or they can
contact IRCC through existing service channels.
Thank you for taking the time to write. I hope that this information is helpful to you.
Sincerely,
P. Rivard
Ministerial Enquiries Division
This electronic address is not available for reply.