Can you share your contact in personal message, had some queries regarding the email we got.Yes, I have got the email before I received my passport.
My return tracker got activated after one hour of receiving the email. I have sent the requested information and they have created a new account and shared me the link. I am yet to submit the photo and address in the new link.
I am in Calgary and the mail I received is from Calgary IRCC office. Probably due to less load my process is faster. (Apart from the 18 month of processing time of course- Sep 2019 AOR )