i've been calling IRCC callcenter after my test on 7th Feb. Since then they were mentioning that my test was not updated, and asked me to wait for sometime.That's really unfortunate and truly frustrating. Did you get any explanation as to why you'll have to re-write the test when you already have the test result in email?
I as well finished my test on Feb 9 but didn't get any update (email/ECAS) yet. I'm worried what will I hear if I call CIC.
I raised a webform on 11th Feb and they sent to office(Scarborough) on 17th Feb. Today i got an email to retake the test.
I sent all my first test screenshots and details in the email (mentioned under the TECHNICAL ISSUES section of Test invite). Not sure what else i can do. If i dont get reply in a week i'll write the test.