I’m not getting a message telling me “we’re getting a high volume of calls and not able to transfer your call” but getting that weird message saying that the call center is closed. I’m calling from outside Canada using my Canadian number
Weird. If i remember correctly you have to do something else to call from outside Canada.
An old post from another poster that you might find helpul
Yesterday I managed to speak with an agent and was told my criminality check was in progress!
I managed this feat after calling CIC for past full week at different times and numbers and methods.
How you ask?
1. Install
Hangout Dialer (yes, its free! no need for paying a paisa!) plus you need a cup of coffee!
2. Pick a good time of the night. I managed to get a call through at
10.30 PM Indian Std. Time (12 noon in Ottawa)
3. I dialed
+1 613-944-4000. (Yes, with that small '+')
4. I
followed the instruction as it is. The options are pretty logical.
5. First I took all the options till the
automated voice read out my current status which is already visible in my status page.
6. After this got over, they asked if I want to speak with an agent!
'... please press zero, if you want to talk to our agent...'
7.
YES!
8. They told me a few times that the volume of calls was huge.
9.
Repeated steps 3 to 8 till I was put in a queue!
10. Sipped on the coffee because I was in good
38 min long queue! with some airplane like music playing. This is why you have coffee!
11. Viola! A human voice (with French accent though) very kindly asked me my
Reg num, Client num, DOB and last name.
12. Fell asleep, even after drinking coffee, with
peace of mind and smile on my face!!
