This is what I got from cic web form
Good day *********,
Thank you for contacting Immigration, Refugees and Citizenship Canada (IRCC).
We verified the information you provided and can confirm that your file is currently located at the Canadian visa office in Ankara, Turkey.
Because of the specific nature of your enquiry, we invite you to contact them directly in order to:
Once you have selected the office you wish to contact, you will be presented with the different ways you may contact them.
We hope the information provided is helpful in assisting you with your enquiry.
We would also like to suggest the following online services that might be helpful to you with any immigration, refugee and/or citizenship future requests:
Sincerely,
Xuan, agent 4309
Immigration, Refugees and Citizenship Canada
And when I contact Ankara office, they don’t reply to me at all !!
Good day *********,
Thank you for contacting Immigration, Refugees and Citizenship Canada (IRCC).
We verified the information you provided and can confirm that your file is currently located at the Canadian visa office in Ankara, Turkey.
Because of the specific nature of your enquiry, we invite you to contact them directly in order to:
- Submit a withdrawal request, if applicable,
- Report important changes,
- Provide documents,
- Obtain information regarding the status of your application, or
- Enquire on an outcome to a request.
Once you have selected the office you wish to contact, you will be presented with the different ways you may contact them.
We hope the information provided is helpful in assisting you with your enquiry.
We would also like to suggest the following online services that might be helpful to you with any immigration, refugee and/or citizenship future requests:
Sincerely,
Xuan, agent 4309
Immigration, Refugees and Citizenship Canada
And when I contact Ankara office, they don’t reply to me at all !!